Use Policy for Digital Refuge
Acceptable Use Policy applies to all persons and entities (collectively,
"customers") using the products and services of Digital Refuge,
a Thexis LLC Company, ("Digital Refuge") including Internet service. The policy is designed
to protect the security, integrity, reliability, and privacy of both
the Digital Refuge network and the products and services Digital Refuge offers to its
customers. Digital Refuge reserves the right to modify this policy at any time,
effective immediately upon posting of the modification. Your use of
Digital Refuge's products and services constitutes your acceptance of the Acceptable
Use Policy in effect at the time of your use. You are solely responsible
for any and all acts and omissions that occur during or relating to
your use of the service, and you agree not to engage in any unacceptable
use of the service.
Uses are Prohibited?
use includes, but is not limited to, any of the following:
transmission, re-transmission, or storing material on or through any
of Digital Refuge's products or services, if in the sole judgment of Digital Refuge
such posting, transmission, re-transmission or storage is: (a) in
violation of any local, state, federal, or non-United States law or
regulation (including rights protected by copyright, trade secret,
patent or other intellectual property or similar laws or regulations);
(b) threatening or abusive; (c) obscene; (d) indecent; or (e) defamatory.
Each customer shall be responsible for determining what laws or regulations
are applicable to his or her use of the products and services.
or distribution of "pirated" or other software products that are not
appropriately licensed for use by customer.
of Digital Refuge's products and services without the express prior written
consent of Digital Refuge (unless you are an authorized wholesaler).
that restrict or inhibit anyone - whether a customer of Digital Refuge or
otherwise - in his or her use or enjoyment of Digital Refuge's products and
services, or that generate excessive network traffic through the use
of automated or manual routines that are not related to ordinary personal
or business use of Internet services.
of malicious programs into the Digital Refuge network or servers or other
products and services of Digital Refuge (e.g., viruses, trojan horses and
or attempting to cause security breaches or disruptions of Internet
communications. Examples of security breaches include but are not
limited to accessing data of which the customer is not an intended
recipient, or logging into a server or account that the customer is
not expressly authorized to access. Examples of disruptions include
but are not limited to port scans, flood pings, packet spoofing and
forged routing information.
any form of network monitoring that will intercept data not intended
for the customer.
user authentication or security of any host, network or account.
with or denying service to any user other than the customer's host
(e.g., denial of service attack).
any program/script/command, or sending messages of any kind, designed
to interfere with, or to disable a user's terminal session.
to comply with Digital Refuge's procedures relating to the activities of customers
on Digital Refuge-owned facilities.
false or incorrect data on the order form contract (electronic or
paper) including fraudulent use of credit card numbers or attempting
to circumvent or alter the processes or procedures to measure time,
bandwidth utilization or other methods to document "use" of Digital Refuge's
products or services.
unsolicited mail messages, including the sending of "junk mail" or
other advertising material to individuals who did not specifically
request such material, who were not previous customers of the customer
or with whom the customer does not have an existing business relationship
(e.g., E-mail "spam"); or distributing, advertising or promoting software
or services that have the primary purpose of encouraging or facilitating
unsolicited commercial E-mail or spam.
whether through language, frequency, or size of messages.
use or forging of mail header information.
of mail or any other E-mail address other than that of the poster's
account or service, with the intent to harass or collect replies.
or forwarding "chain letters" or other "pyramid schemes" of any type.
of unsolicited E-mail originating from within the Digital Refuge network or
networks of other Internet Service Providers on behalf of or to advertise
any service hosted by Digital Refuge or connected via the Digital Refuge network.
re-exporting, or permitting downloads of any content in violation
of the export or import laws of the United States or without all required
approvals, licenses and exemptions.
failure or delay in exercising or enforcing this policy shall constitute
a waiver of the policy or of any other right or remedy. If any provision
of this policy is deemed unenforceable due to law or change in law,
such a provision shall be disregarded and the balance of the policy
shall remain in effect.
notification of the existence of an abusable resource (e.g., open news
server, unsecured mail relay, or smurf amplifier), the customer shall
immediately take all necessary steps to avoid any further abuse of such
resource. Any abuse of an open resource that occurs after the customer
has received such notification shall be considered a violation of this
policy and enforced as such.
may immediately suspend and/or terminate the customer's service for
violation of any provision of this policy upon verbal or written notice,
which notice may be provided by voicemail or E-mail. Prior to suspension
or termination, Digital Refuge attempts to work with our customers to cure violations
of this policy and ensure that there is no re-occurrence; however, Digital Refuge
reserves the right to suspend or terminate based on a first offense
Communications Privacy Act Notice
makes no guarantee of confidentiality or privacy of any information
transmitted through or stored upon Digital Refuge technology, and makes no guarantee
that any other entity or group of users will be included or excluded
from Digital Refuge's network. In addition, Digital Refuge may periodically monitor
transmissions over its network for maintenance, service quality assurance
or any other purpose permitted by the Electronic Communications Privacy
Act, P.L. No. 99-508, as amended
will issue a full refund for current month's services; defective equipment will be replaced at no charge if notified within 30 days of purchas. If after 30 days, we will refund solely at our discretion or exchange with 10% restocking fee
you are unsure of whether any contemplated use or action is permitted,
please contact Digital Refuge at noc@ digitalrefuge.com
or (206) 495-3184.